FAQ

General Information

  1. What exactly is Bhavanahhf?
    Bhavanahhf is a platform focused on promoting well-being through Tibetan singing bowl therapy, yoga, spiritual growth, and holistic health. We offer live and online singing bowl sessions, workshops, and carefully curated products. To learn more about Bhavanahhf, visit our About Us page.

  2. What is your mission?
    Our mission is to support people on their journey toward balance and inner peace through healing sounds, movement, and awareness. We believe that physical, emotional, mental, and spiritual well-being go hand in hand.

  3. How do I stay up to date with new sessions and retreats?
    Subscribe to our newsletter on the website and receive the latest news, tips, exclusive offers, and invitations to new sessions and retreats directly to your inbox.

  4. Is my data treated securely?
    Yes, we value your privacy. Your data is treated carefully and is not shared with third parties without your consent. See our Privacy Policy on the website for more details.

  5. Do you work sustainably?
    We strive to minimize our environmental impact, which is why we use digital communication, eco-friendly packaging, and collaborate with partners committed to sustainability.

Collaborations and Events

  1. Can companies collaborate or organize events with you?
    Yes, we love to partner with companies to organize private events, retreats, workshops, or ceremonies for friends and family. Contact us to discuss the options (click here).

  2. Can I, as an individual, organize a private singing session or singing bowl event?
    Absolutely! Whether for a small group of friends or a special occasion, we offer tailored sessions and ceremonies. Contact us here.

Bowls Session

  1. What is a singing bowl session?
    It is a relaxing treatment that uses Tibetan singing bowls to reduce stress and create balance on a physical, emotional, and spiritual level.

  2. What are the benefits of singing bowl sessions?
    They can provide deep relaxation, improve sleep, reduce stress and anxiety, balance the chakras, and increase well-being and inner peace.

  3. Where are the sessions held?
    In-person sessions are held at various locations on the Costa del Sol, including hotels and yoga studios.

  4. How do I sign up for a singing bowl session?
    You can do so through this booking page, where you'll see the available dates and locations.

Online Bowling Sessions

  1. How does an online session work?
    You'll receive a Zoom link to join from home. The singing bowls are live and high-quality, offering a very in-person experience.

  2. Do I need special equipment?
    It is recommended to use good speakers or headphones for an optimal experience.

  3. Can I sign up if I don't live in Spain?
    Of course. The great thing about online sessions is that you can join from anywhere in the world. We offer various schedules on the website so there's always a session that's right for your time zone.

Subscription

  1. What is a subscription in Bhavanahhf?
    It's continuous access to our online singing bowl sessions. You pay a monthly or annual fee and can participate in multiple sessions without having to book each time.

  2. What are the benefits of subscribing?
    Discount: You pay less per session compared to individual bookings.
    Convenience: you don't need to book every time.
    Extras: exclusive access to special sessions, recordings, or discounts on products and retreats.
    Flexibility: multiple sessions per week to attend whenever you prefer.

  3. How does the subscription work?
    You can choose between:
    Monthly subscription – automatically renews each month.
    Annual subscription – more advantageous rate, automatically renewed every year.

    After payment, you gain access to the sessions and a calendar with available days and times.

  4. Can I participate if I don't live in Spain?
    Yes! Online subscription allows you to join from anywhere. We offer various days and times to accommodate your time zone.

  5. How do I cancel my subscription?
    You can cancel it at any time from your account on our website. There are no hidden costs, and it expires at the end of the current month or year.

  6. Can I try it first?
    Yes. Check out our website or subscribe to our newsletter. We occasionally offer free sessions or trial periods so you can see if it's right for you.

Retreats

  1. What types of retreats do you offer?
    We offer different styles: Yoga & Meditation, Sound Healing & Spirituality, Wellness & Detox, Silence & Mindfulness, and Adventure & Nature.

  2. Can I book a retreat online?
    The retreats currently available on the website are affiliated offers. This means you book directly with the providers through our website, at the same price they offer. We will soon be hosting our own retreats. Sign up for the newsletter to be among the first to know.

Payment Methods

  1. What payment methods do you accept?
    We accept credit cards (Visa, Mastercard), Maestro, PayPal, Apple Pay, and Google Pay.

  2. What do I do if there is a problem paying?
    First, check your connection and payment information. If the problem persists, contact our customer service team by clicking here.

Shipping

  1. How long does it take to ship orders?
    In Spain, it takes between 2 and 5 business days. For international shipments outside of Spain, it may take between 7 and 14 days. Click here for more information. 

  2. Can I track my order?
    Yes. Once shipped, you'll receive a tracking code by email to monitor your package.

Returns

  1. Can I return my order?
    Yes, you can return it within 14 days of receiving it. Contact us by email to start the process. Please click here for more information. 

  2. Who pays the return costs?
    The customer is responsible for the costs, unless the product arrives damaged or incorrect.

Contact

  1. How can I contact you?
    You can contact us through our contact page.
  2. What are the customer service hours?
    We are available Monday to Friday from 9:00 AM to 5:00 PM.